Terms and conditions
We are delighted to have the opportunity to support you. If you have any questions, my team and I would be more than happy to answer them. Just email firstname.lastname@example.org
By purchasing your service to work with The Rosey Life, you, the purchaser and the client (hereinafter “you” or “client”) understand and agree to the terms outlined herein. You understand and agree this is a legal document between You and The Rosey Life, Rose Lawrence (hereinafter “company or “we”) effective as of the date the client purchases the program and for a period of either self-paced course, monthly business subscription, 90 days coaching or 5 or 6-month program, and you agree to be bound by the terms and conditions as outlined herein.
For good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged and considered by both parties, company agrees to provide the services outlined in the program outline below. Client understands and agrees that the company will utilize suitable methodologies in accordance with the company’s training, experience and education.
Client understands and agrees they are electing to purchase entry into one of the company’s coaching programs, services, or courses, a professional self-development and training program to support individuals who are ready to “up” their game, to change their perceptions of the way things are into the life they’ve always imagined (“program”).
a. Program will include “self-development”, Specific training times may be subject to change; if so, company will provide client with as much notice as possible regarding new dates and/or times – such alterations to the schedule will not constitute a breach of this Agreement.
b. Client understands program is a completely virtual, online-only experience, and they will need an internet connection and desktop or laptop computer as well as various programs or software to adequately experience the program in full.
c. Client will access program materials via an online portal, secured with client’s personal username and login password. The online portal will include self-reflection questions, courses, recorded video/audio content, and guided processes to deepen your learning on various levels.
a. This agreement is considered a mutual non-disclosure agreement, meaning both client and company agree not to disclose, reveal, or make use of any confidential information learned by either party during discussions, consulting sessions, calls, emails, or otherwise unless required to do so by law. Such “confidential information” includes, but is not limited to, proprietary teaching methods belonging to company, consulting strategies, exercises or other methodologies client learns as a result of working with company, the information contained in documents or any other original work created by company, and any and all other intellectual property (discussed below) as well as all information shared by other clients of program, information disclosed “meet your buddy”, and other similar information disclosed with an exception of privacy by the disclosing parting.
b. The client will not at any time or in any manner, either directly or indirectly, share business practices belonging to the company without the express, written permission from company. While the client is free to share what they experienced and their thoughts in regards to the program and working with the company, please treat specific personal or business details learned from the company strictly confidential. When sending confidential information, please be aware there are various risks to privacy that are out of our control including email, video calls, and phone, which are not completely secure means of communication.
c. Client and company agree that the responsibility to refrain from disclosing or sharing any and all confidential information learned as a result of client working with company, shall survive the expectation of this agreement and client’s participation in program. This means client and company both agree to continue to keep confidential information private, even after client’s completion of program.
d. Should client breach this provision and disclose confidential or propriety information belonging to company or another student participating in the program, client understands additional action may be taken by company up to and including legal action.
e. Client agrees and understands they are not to copy, repost, alter, publish, sell assist others in selling, manipulate distribute, or in any way exploit any of the content or intellectual property provided by the company or obtained through working with the company, without express written consent from Rose Lawrence, prior to client’s proposed use of such intellectual property. If such behavior is discovered or suspected, the company reserves the right to immediately end the client’s participation in the program without refund, as well as access to any other program or materials the client may have purchased from the company, without refund, and reserve the right to prosecute any actionable infringement or misuse to the full extent of the law.
Payment is due in full before services begin unless the payment plan is selected.
4. Payment Plan
a. installment payments are available with an additional processing fee as listed under each service.
c. Should the client fail to make timely payments, or if additional payments are not able to be processed, the client understands: (1) the remainder of the program may be forfeited and all access to the program’s online portal will be revoked until payment is brought current (inclusive of any and all applicable late fees or penalties), (2) client will owe a $50 late fee if payment is unable to be processed within seven (7) days of the date it is due, and (3) any failed payments not brought current within (30) days will owe the full balance on their account immediately and will lose the right to pay via a monthly payment plan. Any accounts that remain delinquent for more than 60 days may be turned over to collections, and the balance of client’s account will continue to be due and payable, inclusive of any and all applicable late fees and penalties. If client’s account is turned over to collections, client understands and agrees they are responsible for any and all fees accrued or paid to the collection agency, in addition to the original account outstanding balance.
d. Company reserves the right to cancel or stop working with client should they fail to make additional payments in accordance with the payment plan as agreed upon at the beginning of the program. Should this occur, the client understands they are not entitled to a refund of funds already issued to the company in exchange for work completed thus far, and the client will lose access to all materials made available to the client during the program up until payments were missed, as well as continued access to all private online portals for program materials.
5. Refund Policy
a. This program is designed for individuals who are all-in, and are ready to fully commit to the inner transformational process. Therefore, company is not able to offer refunds once client purchased the program. Client understands this provision, and agrees that they are not entitled to a refund once the initial monthly payment or payment in full has been issued to company. If something life threatening happens to company and they are not able to proceed as company, client will be refunded any remaining program fees that weren’t delivered.
Client agrees at all times to defend, fully indemnify and hold Company and any affiliates, agents team members or other party associated with company harmless from any causes of action, damages, losses, costs, or expenses incurred as a result of the client’s use of a program, as well as any third-party claims of any kind (including attorney’s fees) arising from his/her actions as a direct or indirect result of client’s participation in the program. Should the company be required to defend themselves in any action directly or indirectly involving the client, or an action where we decide the client’s participation or assistance would benefit the company’s defense, the client agrees to participate and provide any evidence, documents, testimony or other information deemed useful by company, free of charge.
7. Voluntary Participation
Client understands and agrees that they are voluntarily choosing to enroll in the program and is solely responsible for any outcomes or results. While the company believes in their services and that the program is able to help many people, client acknowledges and agrees that The Rosey Life, Rose Lawrence is not responsible nor liable to client should client sustain any injuries, incur harm or encounter any negative ramifications. Client agrees that they are fully responsible for their health and well-being, business and/or personal success, and finances, including participation in the program and results therein.
a. Company cannot guarantee the results of the program, and cannot make any representations or guarantees regarding individual results. Client will hold company and program harmless if they do not experience the desired results, or if client’s future clients do not get the results they desired. Client is solely responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the training relationship and their training calls and interactions with the company. As such, client agrees that company is not and will not be liable or responsible for any actions or inactions, or for any direct or indirect result of any services provided by company. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
b. Client understands that all services provided by the company in connection with the program being purchased are provided on an “as is” basis meaning it is without any guarantees, representations, or warranties, including, but not limited to, warranties relating to quality, non-infringement, fitness for a particular purpose, merchantability, or expectation or course of performance. Client is choosing to purchase this program and work with company on a purely voluntary basis and does not hold company or program responsible should client become dissatisfied with any portion of the program. The entire risk as to the quality and performance of the program is with the client.
c. Client agrees that they do not have a cause of action, legal reedy, and is not entitled to a refund should they not achieve the results desired following completion of the program, as long as company delivers the program as described in the program outline addendum below, or similar substitutes, upon additional agreement by company and client.
d. Client also understands while coaches, trainers, and professionals within the company may hold professional licenses and/or credentials as therapists, counselors, or other professionals, company and all contractors, employees, and leaders are not acting in any professional capacity (e.g., as a doctor, nurse, lawyer, financial advisor, licensed therapist, counselor or other similar profession) and program is offering training services only.
Client, agrees to hold company harmless should any physical, emotional or financial injury occur as a direct result of the program. Program contains professional training, which is not direct personal advice, counseling, or therapy. The program may address overall goals, specific projects, or general conditions in the client/student’s life or profession but cannot replace or substitute for the services of trained processionals providing personalized advice, treatment, and/or other similar services to client, including, but not limited to, psychological, financial medical or legal matters. In particular, client should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. Furthermore, client should regularly consult a lawyer in all matters relating to interacting with other people and/or clients to assure client is behaving in compliance with the law in their state or country. Training services included within the program may include setting priorities, establishing goals, identifying resources, brainstorming, creating action-plans, asking clarifying questions, and providing models, examples, and in-the-moment skills training. Company will not be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including, but not limited to, economic loss. Nothing contained in the program is intended to be a guarantee about the client’s ability to get results, attain happiness, or earn any money with our ideas, information, tools or strategies. The content provided by company on their website and within the program consist of information that has worked for company and other clients, rooted in company’s extensive education and training, but may or may not be useful to client in their personal business or life. Client understands company guarantee results from this program, and has no expectation of a specific result that they hold company responsible for.
9. Limitation of Liability
a. In all circumstances, the company’s maximum liability price of the program. Company shall not, under any circumstances, be liable upon a claim or action in contract, tor, indemnity, or contribution, or other claims relating to program which exceeds this liability limit. Company shall not be liable for third party claims for damages against the client, or for malfunction, delays, interruption of service, loss of business, loss or damage to exemplary damages, whether or not company has made aware of the possibility of such claims or damages.
b. Client represents and warrants that they are at least 18 years old. In the event that the client is under 18 years old, they will immediately discontinue their participation in the program. Should they company discover the client is under 18, Client will be removed from the program, and any refund is up to sole discretion of the company.
10. Dispute Resolution
Should a dispute arise between company and client, the parties agree to attempt to resolve by good faith negotiations and discussions. (client agrees that failure to see results is not a basis for a “dispute” and agrees they do not hold company responsible for any specific results, or those results which have been achieved by other clients of company.) If unable to reach a resolution informally, client and company agree that to the extent allowable by law, all disputes will be submitted for arbitration by the American Arbitration Association, to be completed in Chicago, Illinois within a reasonable amount of time.
Client agrees to participate in the arbitration process in good faith and in a manner that will effectively and efficiently resolve the dispute at hand, including the exchange of any materials, documents, or information. The decision made by the arbitrator is to be final and binding on both parties and is not to be appealed or otherwise set aside. It is to be enforceable in any court of proper jurisdiction s a judgment of law or decree. Client also agrees not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against the company that is more than one year after the date of the applicable invoice.
11. Applicable Law
This agreement shall be governed by and under control of the laws of Illinois regardless of conflict of law principles, and regardless of the location of client. Client understands this and agrees that the laws of Illinois are to be applicable here.
If any provision continued in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid illegal or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable Illinois law.
Client and company agree this agreement constitutes the entire agreement between company and client. Taking place of and superseding any and all prior agreements, discussions, correspondence, or proposals between parties. Client understands that if a portion of the program or an expectation is not included in this agreement, it does not apply and is not included within the program. Client has taken any necessary measures to discuss further and have any questions answered by company or company’s team, and is in full agreement with the terms outlined herein. This agreement may be signed in counterparts and sent electronically, and electronic signatures
may be considered as originals.
I, client, acknowledge, that by placing this order, I have read, understand, agree to and accept all of the aforementioned
terms within, and that I have read the preceding information and understand my rights as a client.